Shipping policy
At Bellique, we are committed to delivering your order safely, efficiently, and with complete transparency. This Shipping Policy explains how we process, ship, and deliver orders worldwide.
Worldwide Free Shipping
We proudly offer FREE Worldwide Shipping on every order—no minimum purchase required.
No hidden shipping fees will be added during checkout unless otherwise stated for special promotions or custom products.
Order Processing
Orders are processed Monday through Friday, excluding public holidays.
Processing time is typically 1–3 business days after payment has been successfully confirmed.
During busy shopping seasons or promotional events, processing may take slightly longer. If significant delays occur, our support team will notify you as soon as possible.
Estimated Delivery Time
Once your order has been shipped, the estimated delivery time is:
7–14 Business Days
Please note that delivery estimates are not guaranteed and may vary depending on:
- Destination country
- Customs clearance
- Local postal services
- Weather conditions
- Public holidays
- Unexpected carrier delays
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information whenever available.
Tracking updates may take several business days to appear after shipment.
Shipping Destinations
Bellique proudly ships to customers around the world.
If shipping restrictions apply to your location, you will be notified before completing your purchase.
Customs & Import Duties
International orders may be subject to customs inspections, import taxes, VAT, or other government fees depending on local regulations.
These charges are determined by your country's customs authorities and remain the responsibility of the customer.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
Bellique is not responsible for delivery delays or additional shipping costs resulting from incorrect or incomplete shipping information provided during checkout.
If you notice an error, please contact us immediately. We will do our best to update your order before it ships.
Lost or Delayed Packages
If your package appears delayed beyond the estimated delivery period, please contact our customer support team.
We will work closely with our shipping partners to investigate and provide the best possible solution.
Damaged Packages
If your package arrives visibly damaged, please take photographs of the package and product before opening whenever possible.
Contact us promptly so we can review the issue and arrange an appropriate resolution.
Split Shipments
For orders containing multiple products, items may occasionally be shipped separately from different fulfillment centers to ensure faster delivery.
You may receive multiple tracking numbers for a single order.
Contact Us
If you have any questions regarding shipping, please contact us:
Bellique
5011 Windsong Cres
Kelowna, BC V1W 5C4
Canada
Email: support@bellique.cyou
Phone: +1 (604) 327-1078